Migrating your Socrates Email Delivery to CalMail

To migrate delivery of your Socrates email to CalMail, you will need to set up an account on CalMail, tell Socrates to forward your mail to your new account, check your Socrates mail one last time, and reconfigure your email client to retrieve your messages from CalMail.

  1. Set Up CalMail Account

    1. If you don't already have a CalMail account, set one up.
      1. Go to http://bilink.berkeley.edu, and click the Email link under the Set up your account heading at the upper left of the screen.
      2. Follow the instructions that appear to create your new CalMail account. We suggest that you select your username on CalMail to be the same as the username on your Socrates account.
      3. Make a note of your new CalMail username. You will be able to continue to use your @socrates.berkeley.edu address after this process is complete, but you can also start using your new calmail @berkeley.edu address (e.g. oski@berkeley.edu).
    2. If you do already have a CalMail account, make sure that it is not forwarding messages to Socrates.
      1. Click Manage Your Account from the CalMail web page (http://calmail.berkeley.edu) and enter your CalMail username and password.
      2. Click on Manage mail forwarding and automatic ("vacation") responses in the Account Configuration section of the page that appears.
      3. Click Yes next to the Save incoming mail in my inbox line
      4. Click No next to the Forward incoming messages to another address line
      5. Click the Update button at the bottom of the screen, then click the Logout link.

  2. Forward your mail from Socrates to CalMail

    1. Connect to the Socrates Account Management page at https://socsvac.berkeley.edu:22443/
    2. Click on the Change E-mail Forwarding/Auto-reply button, and enter your Socrates username and password.
    3. Click the No button next to the Save incoming mail in my inbox line.
    4. Click the Yes button next to the Forward incoming messages to another address line, and enter your new calmail address (e.g. oski@berkeley.edu) in the address field.
    5. Click the Update button at the bottom of the screen, then click the Logout link.

  3. Check for Email on Socrates

      4. After completing the above two steps, your incoming mail will be redirected to your acount on CalMail. You do, however, need to check mail on Socrates one last time to make sure you have seen all of the mail that arrived before you turned on the forwarding in step II.

    1. Check your Socrates email, as you normally would

  4. Configure your email client to connect to CalMail

    5. Please Note: As of March 1, CalMail requires use of POP/SSL and SMTP-Auth. For information and instructions regarding these new security requirements please see Setting Up Your Email Program to Connect Securely to CalMail (SSL/SMTP AUTH) or contact CalMail consulting via email at consult@berkeley.edu or by phone at 510-642-7776.


    1. If you are using Eudora
      1. Go to the Tools menu, then select Options (on a Mac, go to the Special menu, then select Settings).
      2. Click Getting Started in the left hand column of the window that appears.
      3. Change the Mail Server from socrates.berkeley.edu to calmail.berkeley.edu.
      4. Change the SMTP Server from socrates.berkeley.edu to calmail.berkeley.edu. If the SMTP server is set to another value (such as mail.earthlink.net) do not change it.
      5. If you selected (or already have) a different username for your CalMail account, change your Username to the new value. For example, for the email address oski@berkeley.edu, the Username is oski.
      6. If you wish to continue using your @socrates.berkeley.edu address for correspondence, enter that address in the Return Address field. If you wish to use your new @berkeley.edu address, enter that address in the Return Address field.
      7. Click OK.
    2. If you are using another Email client (such as Microsoft Outlook, or Apple Mac OS X Mail), make the following changes to your settings:
      1. Your Mail Server (sometimes Incoming Mail Server or Pop Server) should be calmail.berkeley.edu
      2. If your SMTP Server is set to socrates.berkeley.edu, change it to calmail.berkeley.edu. If it's set to something else (like mail.earthlink.net), don't change it.
      3. If you selected (or already have) a different username for your CalMail account, change your Username (sometimes Account ID, User Name, or Login) to the new value. For example, for the email address oski@berkeley.edu, the Username is oski.
      4. If you wish to continue using your @socrates.berkeley.edu address for correspondence, enter that address in the Email Address field (sometimes Return Address). If you wish to use your new @berkeley.edu address, enter that address in the Email Address field.

      3. Note: Even if step IV doesn't work, you can still read and respond to your email on CalMail through the CalMail website (http://calmail.berkeley.edu) until you can get help reconfiguring your email client.

Getting Help

You can get help with any of the above steps from the following locations: