Institute for the Study of
Healthcare Organizations & Transactions



The Institute respects the privacy of every individual who visits our Web site or who sends us email.  This Privacy Policy outlines what information we will collect and how we will use that information.  It also instructs you on what to do if you do not want your personal information collected when you visit the Institute's Web site or when you send us email.

Personally-Identifiable Information

The Institute will not routinely collect any personally-identifiable information about you.  For example, we will not require you to send us information such as your name, address, telephone number, or email address in order to visit our Web site.  However, in order to request additional information about the Institute and the services that we can provide, ask questions about the material on our Web site, etc., you may have to submit personal information so that we may contact you or send you the material that you requested.  If you do send us personally-identifiable information and would like us to remove it from our records, please contact us at the email address listed at the bottom of this policy.

If you do submit personally-identifiable information to us, we WILL NOT sell such information to any third party.

How Information Will Be Used

Information that is collected through our "Take Our Survey" page will be analyzed and reported in the aggregate.  That is, it will not be possible for anyone to identify a particular individual with any set of responses.  We will download responses to a separate file which will be accessible only by statistical analysts who are affiliated with the Institute.  We assure you that your responses to our survey will be kept confidential and used for research purposes only.


The Institute has no intention of collecting any personally-identifiable information from individuals under 18 years of age.  If a child has provided us with personally-identifiable information without the consent of a parent or guardian, a parent or guardian of that child should contact us at the email address listed at the bottom of this Policy if they would like this information deleted from our database.  We will use reasonable efforts to delete the child's information from our existing records.

Use of Cookies

The Institute may employ Cookie technology to allow visitors to move more quickly through our Web site.  Cookies are small text files that our site manager can use to recognize visitors' computers and to improve our site.  Generally, Cookies work by assigning a unique number to the site visitor that has no meaning outside of the assigning site.  These files do not pose any threat to files that may already exist on your computer. With most Internet browsers you can erase Cookies from your computer's hard drive, block all Cookies, or receive a warning before a Cookie is stored.  Please refer to your browser instructions or help screen to learn more about how to manage Cookies.

Visitors to our site may from time to time click on links that will lead them away from our site.  The Institute cannot control how other Web sites use Cookie technology and it bears no responsibility for the use by other Web sites.

Who to Contact

We welcome your comments.  If you have any feedback regarding our Privacy Policy, please send an email to


 Lucy Canter Kihlstrom, PhD

Copyright 2000 Institute for the Study of Healthcare Organizations & Transactions

Last modified:  04.08.2010 02:58 PM